Task Management

• Finding an Expert Freelancer
• How do I cancel my task and get my funds back?
• KIWI Card
• Talking with the freelance expert
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Account and Security

• Account and Security
• Data and privacy on KIWI
• How do I know I will get my money?
• Is my personal information safe?
• My account is a customer account. I want to be an Expert Freelancer as well.
• Policy & Safety
• What is Online Status?
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Expert Freelancer

• Calculating Cost Of Call
• Creating an Expert Profile
• Earnings
• Payments, Invoices, and Withdrawals
• Resolving Issues
• Your Charges For The Call
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Calls

• Call Costs
• Call Duration
• Expert Rating
• Wait Time and Response Time
• Your Job will take longer than an hour
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Ratings & Reviews

• How do I give the expert freelancer a review?

Billing and Invoicing

• Can I withdraw money from my KIWI account?
• Do I pay the expert freelancer directly?
• How do I download my invoice?
• How do I know I will get my money?
• How do I use a promo code?
• I was charged but the freelancer didn’t complete the job.
• Invoice
• Invoice Status
• What are my payment options on the KIWI?
• Why was my payment declined?
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Earnings

• Deductions and Processing Fees.
• Earning Status
• Withdraw Your Earnings

Troubleshooting

• I am not getting any jobs on KIWI
• I got the job but the I don't see the 'I'll Take It button'
• I got the job but the I don't see the 'I'll Take It button'
• Supported Browsers
• The KIWI extension is blank
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