When both, you and the freelancer are on the call, we give a briefing period of 10 minutes for you to share your requirements with the freelancer. It gives the freelancer the time to understand exactly what you need, ask the right questions, and start on the job immediately.
Once the briefing period is complete, your paid time starts at $10 per hour.
The cost of the call is calculated on a pulse of 15 minutes. This means that if you were with the freelancer for 30 minutes, you will be charged $5.
At KIWI, we record every call and shall validate the same. If your job was not complete, reach out to our customer service department and we’ll get someone to watch your recording. If the issue is not resolved to our satisfaction, we will refund the funds immediately.
KIWI is a strong proponent of rewarding the individual for their expertise and not primarily for their sales skills. At KIWI we believe in solutions over proposals, bargaining, price-cutting and other sales-related techniques. KIWI wishes to redefine this relationship into a much more value-added and value driven partnership aimed for both professional growth and personal success.